AMS Aircraft Services Limited

Here at AMS Aircraft Services Limited (“AMS”), we respect your privacy. We don't like getting email or junk mail that we didn't want, either.  We are committed to safeguarding the privacy of our website visitors, clients and potential clients.  In this Privacy Notice we explain what personal information we collect during the course of our business, how and why we use it, how it is recorded and stored, and whether we disclose it to anyone else.

If at any time you find that personal information we hold about you needs to be corrected or updated, please let us know through any of the contact options stated in the “Our Details” section of this Privacy Notice.

What Personal Information We Collect

When you visit our website, we may collect the following kinds of personal information:

(a) information about your computer and about your visits to, and use of, our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us for the purpose of subscribing to aircraft marketing notifications (including your name, company, job title, and email address);

(c) information that you provide to us for the purpose of receiving other marketing communications relating to our business (including your name, company, job title and email address);

(d) information that you provide when filling out a contact form on our website (including your name and email address);

(e) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

(f) any other personal information that you choose to send to us through our website.

Before you disclose to us the personal information of another person, you must obtain that person's written consent to both the disclosure and to our processing of that personal information in accordance with this policy.

Return to the Top

How and Why We Use Personal Information

Personal information submitted to us will be used for the purposes specified in this Privacy Notice or on the relevant pages of our website.

We may use your personal information to:

(g) administer our website – this may include providing third parties with statistical information about its use (but those third parties will not be able to identify any individual user from that information);

(h) administer our business;

(i) send you non-marketing business communications;

(j) contact you regarding the marketing of aircraft, if you have specifically agreed to this, by phone, by email or by similar technology (you can inform us at any time if you no longer wish to receive these notifications – see Your Rights under this Privacy Notice);

(k) contact you regarding other marketing communications related to our business, if you have specifically agreed to this, by post, by email or by similar technology (you can inform us at any time if you no longer wish to receive these notifications – see Your Rights under this Privacy Notice);

(l) deal with enquiries and complaints made by you;

(m) keep our website secure and prevent fraud; and

(n) verify compliance with the terms and conditions governing the use of our website.

We do not carry out any automated decision making or profiling based on the personal information you provide.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

Return to the Top

How We Record and Store Personal Information

Cookies

Cookies are files that are placed on your computer's hard drive. As you come to this site, your computer may hand its "cookie" to our server so that we know whether you have been here before. Cookies also allow us to track your clicks as you go through the site; information supplied by cookies can help us to provide you with a better service and tell us more about our visitors. AMS does not, and cannot, use cookies to retrieve personal information about you from your computer. For further information on cookies, please visit www.aboutcookies.org

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Website Analysis

To see how the AMS website is performing we use the Google Analytics® service to monitor website traffic. Google Analytics is a web analytics service provided by Google, Inc. ("Google") and uses cookies placed on your computer to help the us analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Retaining personal information

Personal information that we process for any purpose shall not be kept for longer than is required for that purpose to be carried out, or for longer than we are legally obliged to keep it, in accordance with our data retention policies.

We will retain any documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

We have appropriate security policies, technical measures and organisational precautions in place to protect the personal information that we collect and process from unauthorized access, alteration, loss, or misuse.

Access to any personal information will only be provided to those employees, agents, contractors and third parties whose business it is to know.  They will only process the personal information as instructed by us and are subject to a duty of confidentiality.

We have put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.    

Return to the Top

International Data Transfers

Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.  Whenever personal information that we have collected is transferred to countries outside of the European Economic Area, we make all reasonable efforts to ensure that it is kept secure, including;

(a) Wherever possible, transferring your personal information to a country that has officially been deemed to provide an adequate level of protection for personal data by the European Commission;

(b) Using specific contracts approved by the European Commission which can give personal data the same protection it has in Europe (called the “EU Model Clauses”)

(c) Where we use providers based in the US, transferring data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal information shared between Europe and the US.  If the provider is not EU-US Privacy Shield certified, we may use the EU Modal Clauses.

Return to the Top

Your Rights Under This Privacy Notice

Under this Privacy Notice, and to the extent permitted by applicable data protection laws, you may have the right to:

(a) Withdraw any consent that you have previously provided to us, in relation to your personal data;

(b) Request from us a copy of any personal information that we hold about you, and to be made aware of the lawfulness under which we hold or process it;

(c) Receive personal data you have requested in a structured, commonly used and machine-readable format.  You can also request that we transfer it to another controller.

(d) Request for personal information that we hold about you to be corrected or completed if you feel it is incorrect or incomplete;

(e) Request for personal information we hold about you to be erased;

(f) Request for personal information that we are processing to be restricted, so that we still hold it but no longer process it;

(g) Object to the processing of your personal information;

(h) Lodge a complaint to your national data protection regulator if you feel that your personal data has been unlawfully processed;

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information, or to exercise any of your other rights.  This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.  We may also contact you to ask for further information in relation to your request to help speed up our response.

With the exception of consent, we may refuse a request if we feel we have the right to do so under the applicable data protection laws.

Return to the Top

Our Details

This website is owned and operated by AMS Aircraft Services Limited.

AMS Aircraft Services Limited is a company registered in England and Wales with registration number 09847773 and with its registered office at Suites 1-4, Maxwelton House, 41-43 Boltro Road, Haywards Heath, West Sussex RH16 1BJ, United Kingdom.

Our principal place of business is at Maxwelton House, 41-43 Boltro Road, Haywards Heath, West Sussex RH16 1BJ, United Kingdom.

You can contact us:

(a) by post, using the postal address; Maxwelton House, 41-43 Boltro Road, Haywards Heath, West Sussex RH16 1BJ, United Kingdom.

(b) using our website contact form; https://www.amsaircraft.com/contact

(c) by telephone, on +44 1444 443636; or

(d) by email, privacy@amsaircraft.com

Return to the Top